This area of the Agency is responsible for the administration of income maintenance including:
Public Assistance
Medicaid
Food Stamps
Emergency Assistance
HEAP
Daycare
Employment Services
Child Support and Enforcement Services
Initial and on-going eligibility determinations are a primary function of Temporary Assistance services. Eligibility determinations involve means tested income guidelines, fraud investigations, and require cooperation with employment activities.
Family Services
The services provided in this area involve case management services for families and individuals with supportive needs including:
Child and Adult Protective Services
Coordinated Children's Services Initiative (CCSI)
Preventive Services
Foster Care
Adoption Services
Long Term Care Services
The goal of all services is to assist individuals and families in achieving and maintaining a safe, permanently established independent life.
Kristen Monroe Commissioner of Social Services Brian Moore Deputy Commissioner
Child Care, Income Maintenance and Fraud Investigations Allison Veintimilla Deputy Commissioner
Adoption, CCSI, Foster
Care/Preventive, and Child
Protective Services Tiffanie Parker Director of Program Development
Adult Services Billie MacNabb
Director of Administrative Services Support Collection Unit Jamia Adams
Executive Administrative Officer Keith Cassidy DSS Chief Attorney
Adult Services
(607) 753-5265 Child Day Care
(607) 753-5230 Child Support
(888) 208-4485 Children's Services
(607) 753-5347 CPS Hotline
(800) 342-3720 DSS Legal Unit
(607) 753-5304 Fraud Investigations
(607) 753-5320 HEAP
(607) 428-5400 Managed Care
(607) 753-5202 Medicaid
(607) 753-5320 SNAP
(607) 753-5276 TA / Employment
(607) 753-5320 Inquiries
(607) 753-5320 Other
(607) 753-5303