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Social Services
Physical Address
60 Central Avenue
Cortland, NY 13045
The Cortland County Department of Social Services is pleased to inform Cortland County residents that a free mobile device application, called NYDocSubmit, is available for individuals to use to submit necessary documents at any time. NyDocSubmit is a mobile app that provides individuals who have applied for, or are receiving Temporary Assistance, SNAP, Medicaid, or HEAP, the ability to simply and quickly submit required documentation. The mobile app is available for download on Google Play or the Apple App Store and can be used to take photos of documents and upload them to Cortland County DSS. Cortland DSS would also like to remind individuals that the www.mybenefits.ny.gov website offers screening tools for Temporary Assistance and e-filing options for SNAP and HEAP.
Services
Temporary Assistance Services
This area of the Agency is responsible for the administration of income maintenance including:
- Public Assistance
- Medicaid
- Food Stamps
- Emergency Assistance
- HEAP
- Daycare
- Employment Services
- Child Support and Enforcement Services
Initial and on-going eligibility determinations are a primary function of Temporary Assistance services. Eligibility determinations involve means tested income guidelines, fraud investigations, and require cooperation with employment activities.
Family Services
The services provided in this area involve case management services for families and individuals with supportive needs including:
- Child and Adult Protective Services
- Coordinated Children's Services Initiative (CCSI)
- Preventive Services
- Foster Care
- Adoption Services
- Long Term Care Services
The goal of all services is to assist individuals and families in achieving and maintaining a safe, permanently established independent life.
Kristen Monroe
Commissioner of Social Services
Brian Moore
Deputy Commissioner
Child Care, Income Maintenance and Fraud Investigations
Allison Veintimilla
Deputy Commissioner
Adoption, CCSI, Foster
Care/Preventive, and Child
Protective Services
Tiffanie Parker
Director of Program Development
Adult Services
David Knickerbocker
Director of Administrative Services Support Collection Unit
Billie MacNabb
Assistant Director of Administrative Services
Keith Cassidy
DSS Chief Attorney
(607) 753-5265
Child Day Care
(607) 753-5230
Child Support
(888) 208-4485
Children's Services
(607) 753-5347
CPS Hotline
(800) 342-3720
DSS Legal Unit
(607) 753-5304
Fraud Investigations
(607) 753-5320
HEAP
(607) 428-5400
Managed Care
(607) 753-5202
Medicaid
(607) 753-5320
SNAP
(607) 753-5320
TA / Employment
(607) 753-5320
Inquiries
(607) 753-5320
Other
(607) 753-5303