Show All Answers

1. When I have a question about my Social Security, who do I talk to?
2. I have a family member or friend as my current rep-payee and I am concerned that they are misusing my money, what can I do?
3. How do I apply for Adult Services to be my rep-payee?
4. Do you charge a fee to be a rep-payee?
5. Do you help people find housing?
6. I received a letter from Social Security stating that DSS is my rep-payee, what do I do?
7. My friend/relative is having trouble living independently, what can I do?

Show All Answers

1. How do I capture a bat in the house?
2. How can I learn more about bats and rabies?
3. In what situations with a bat would a person be considered “potentially exposed” to rabies?
4. What should I do if I encounter a bat outside?
5. What should I do if I find a bat in my house?

Show All Answers

1. How do I obtain a Certificate of Residency

Show All Answers

1. Where do I call to make a report?
2. What can I expect when I am the subject of a Child Protective Report?
3. How do I get a report amended from indicated to unfounded?

Show All Answers

1. I have a question about my unemployment benefits, can you help?
2. Do you offer financial assistance for training?

Show All Answers

1. What hours are you open?
2. How much do copies cost?
3. What forms of payment do you accept?
4. How can I search public records online?
5. Can the County Clerk's office offer legal advice?
6. How do I transfer property to someone else?
7. Can I get a copy of my Judgment of Divorce, if it was filed in Cortland County?
8. Can I get a copy of my Birth Certificate?
9. Can I obtain a Death Certificate from your office?
10. How do I find out if there is a lien on a piece of property?
11. How do I find out how much I owe in back taxes?
12. Can I pay for traffic violations at the County Clerk's office?

Show All Answers

1. How do I file a Freedom of Information request?
2. Most Frequently Asked Questions

Show All Answers

1. How can I avoid waiting in line at DMV?
2. Where are drop boxes located and what can I use them for?
3. Am I required to register my boat?
4. Am I required to register my snowmobile or ATV?
5. Do I need to notify DMV if I move?
6. How do I notify DMV about a name change?
7. What if I fail to surrender my plates when I no longer have insurance?
8. What are the New York State motor vehicle liability insurance requirements?
9. How long does it take for the certificate of title to be mailed to me?
10. When I renew my driver’s license, how long does it take for my photo license to arrive?
11. What is the quickest way to renew my Driver's License?
12. What forms of payment do you accept?
13. Do I need an appointment to take a written exam?
14. What are the ID requirements for a permit, license or non-driver ID?

Show All Answers

1. What if I’m under 21 years old?
2. What if my parents have health insurance that covers me?
3. Is my parents' income used to decide if I’m eligible for the FPBP?
4. Am I eligible if I go to college here but I'm from another part of New York State?
5. I'm from out-of-state but go to college here. Am I eligible?

Show All Answers

1. What is foster parenting?
2. Why are children placed in Foster Care?
3. Is foster parenting difficult?
4. Who can be a foster parent?
5. How do I become a foster parent?

Show All Answers

1. How do I get a Freedom of Information Request Form

Show All Answers

1. What information do I need when applying for HEAP?
2. How do I apply for HEAP?

Show All Answers

1. How do I reserve a pavilion at Dwyer Park?
2. How do you decide which projects to undertake?
3. What is the Highway Department's responsibilities for a dead animal in the road?
4. Why are you cutting down the trees on the side of the road/edge of my lawn?
5. Why do these roads have pot holes, cracks and a rough ride?
6. What is the Right-Of- Way on County Roads?
7. Do I need a permit to install a driveway on a County Road?
8. What time does Dwyer Park open?
9. What time does the pool open at Dwyer Park?
10. Is there electric at the pavilions at Dwyer Park?
11. Can you swim in the Lake at Dwyer Park?
12. How do I rent the Main Pavilion at Dwyer Park?

Show All Answers

1. How should I approach a snowplow or sander?
2. What are property owners’ wintertime mail box responsibilities?
3. What are property owners’ snow disposal responsibilities?
4. Why does the county highway spread salt before a storm?
5. Why doesn't the county plow come by my house more often?

Show All Answers

1. What if I am sick?
2. What if I am pregnant?
3. How was your visit to the immunization clinic?

Show All Answers

1. How do I add a printer?

Show All Answers

1. What if my parents find out?
2. What if I need a pregnancy test?
3. Can I get HIV testing?
4. What if I see someone I know?
5. I don’t have much (or any) money, how can I pay for birth control?

Show All Answers

1. When should my child be tested for lead poisoning?
2. How is a lead test done?
3. What if my child does not have insurance that will pay for lead testing?
4. What does my child’s blood lead level mean?

Show All Answers

1. How do I get a replacement benefit card if I lose mine?
2. How do I apply for Medicaid?
3. I need to find a dentist who accepts Medicaid. Where do I go?

Show All Answers

1. Will I be contacted by the health department if I am ill with an infectious disease?
2. Does the health department provide disease surveillance in my community?

Show All Answers

1. Where do I get an application for a Pistol Permit?
2. How do I transfer my pistol permit?
3. How can I transfer a pistol on my permit to my friend?
4. Do I have to take a safety course for my pistol permit?
5. Can I update my Pistol Permit so that I can have a card instead of paper?
6. Does the Pistol Permit desk close during the day for lunch?
7. Can I get my fingerprints done at the Sheriff's Department or State Police?
8. If I had my fingerprints completed before, for something else, can I use these?
9. Do I need a coupon to purchase a new weapon?
10. How do I co-register my weapon with someone else?
11. Do I need to complete the re-certification process for my pistol permit?
12. How can I complete the re-certification process for my pistol permit?

Show All Answers

1. What do I need for a house number?
2. How do I find out if my property is in a floodzone?
3. What type of building requirements are needed when building a house?
4. When are Cortland County Planning Board meetings held? How can I get an agenda?
5. Who do I need to contact when I put in a water or septic system?

Show All Answers

1. What are the rules for reporting to my Probation Officer?
2. What should I bring to my appointment with my Probation Officer?
3. What if the weather is bad?
4. What should I NOT bring to my appointment with my Probation Officer?
5. Why is it important that I participate in treatment?
6. Why do I have to sign a release of information?
7. How can I get information about services in the community?
8. Am I responsible to pay for my treatment services?
9. What do I do if I am arrested?
10. Can I travel to another state?
11. Can I carry a firearm?
12. What is a Violation of Probation? (VOP)
13. Do I have to give a DNA sample
14. Is there a fee for probation services?
15. If I am placed on Probation, can I still vote?
16. What are my rights as a Probationer?
17. What do I do if I feel my rights have been violated?

Show All Answers

1. Who is responsible for assessments and who is responsible for taxes?
2. What is the difference between the market value and assessed value of my property?
3. Won’t my taxes increase if my assessment is adjusted?
4. How does the assessor decide which assessments to change and by how much?
5. My assessment was adjusted last year, and it’s been adjusted again this year. Why?
6. Why does State Aid require 100 percent of market value?
7. If my home is physically re-inspected, do I have to let the assessor in?
8. How do I know that the assessor has the correct information about my property?
9. When will I know my new assessment?
10. What information is on the tentative assessment roll?
11. What if I disagree with the assessment on the tentative roll?
12. Where can I learn more?
13. What are the benefits to keeping assessments up-to-date each year?

Show All Answers

1. What is radon?
2. Why is radon in drinking water a health concern?
3. Is there radon in my water?
4. What levels of radon in indoor air should I be concerned about?
5. What levels of radon in water should I be concerned about?
6. I receive water from a public water supplier. How will EPA's proposed regulation affect me?
7. How do I get more information about radon?
8. How do I test for radon and how do I get rid of it?

Show All Answers

1. How do I get a replacement benefit card if I lose mine?
2. How do I apply for benefits?

Show All Answers

1. I am trying to reach the Social Security office, can I do that locally?
2. I have an eviction notice and can't pay the back rent. What do I do?
3. I need help finding a job. Where do I go?
4. I want to get a job but don't have child care. What can I do?
5. What do I need to bring with me when I apply for assisstance?

Show All Answers

1. What is tuberculosis?
2. Who is at risk?
3. How do you get tested for TB?
4. Where can I get tested?
5. What if I have a reaction to the skin test?
6. What is the treatment for TB?

Show All Answers

1. Can I register in person?
2. Can someone help me to vote?
3. Do I have to register every year?
4. How do candidates get on the ballot?
5. How do I enroll in a political party?
6. How can I get an absentee ballot?
7. How do I apply for an absentee ballot?
8. How do voting machines work?
9. How does an absentee ballot work?
10. How will I know where to vote?
11. If I register to vote, will I be called for jury duty?
12. Should I be concerned about signing a petition?
13. What happens if I can't vote on election day?
14. What is a Primary Election?
15. What do I need when I go to vote?
16. What do I do when I get to the polling place?
17. What if I have no absentee ballot application available?
18. What if I'm not permitted to vote?
19. When do I apply for an absentee ballot?
20. Where can I get a mail-in voter registration application?
21. Who can sign a petition?
22. Who can vote?
23. Who is eligible for an Absentee Ballot?
24. Why should I enroll in a political party?