Text Box: Client Grievances Our clients are important to us. Your feedback is always encouraged. If you would like more information on how to submit a grievance, please see the links to your left.   The purpose of this Client Grievance Policy and Procedure is to ensure the Cortland County Mental Health Department establishes a consistent system, which ensures the timely review and resolution of client complaints and provides a process to allow clients to request review by OMH if resolution by the CCMHD is not satisfactory.

Text Box:     Mark Thayer - Director of Community Services E-Mail: mthayer@cortland-co.org Wendy Franklin - Corporate Compliance Officer  E-Mail: wfranklin@cortland-co.org

 

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

Date Last Updated  02/27/2012

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